Shipping Policy
At oztrailgazebo.com, we strive to deliver your orders quickly and efficiently. All shipping is processed within 1–3 business days, depending on product availability. Once your order has been dispatched, you will receive a confirmation with tracking details so you can monitor your delivery.
Shipping Costs
Shipping charges are calculated at checkout and depend on the size, weight, and destination of your order. Orders over a certain amount qualify for free standard shipping. Please visit oztrailgazebo.com for current details.
Delivery Times
Delivery times vary depending on your location and the shipping option chosen:
- Standard Shipping: Typically 3–7 business days
- Express Shipping: Typically 1–3 business days
Please note that delivery times may be affected by unforeseen circumstances such as public holidays, extreme weather, or courier delays. We appreciate your patience during these times.
Order Tracking
Once your order is shipped, you can track it online using the tracking number provided. For more information, visit oztrailgazebo.com.
International Shipping
Currently, we only ship within Australia. For inquiries about international shipping, please refer to oztrailgazebo.com.
Shipping Restrictions
Some items may be subject to shipping restrictions based on size, weight, or destination. Additional charges may apply for oversized or remote deliveries. For full details, see oztrailgazebo.com.
Lost or Damaged Items
In the unlikely event that your order is lost or damaged during transit, please visit oztrailgazebo.com for guidance on how to submit a claim. Our team is committed to resolving these issues promptly.
Returns and Exchanges
For information regarding returns and exchanges, please visit oztrailgazebo.com. All returns must comply with our policy to ensure a smooth process.
Contact Us
For general inquiries or assistance, visit our support page at oztrailgazebo.com.